Phoenix

I have been searching for this light on the web for a while until I saw this one. It was on sale and I think there is a catch. I sent an Email to CS inquire about stock and they got back to me less than 5 minutes, it is in stock. I placed the order and email them about the shipment date and replied in less than 5 minutes AGAIN! Shipped out the next day. Package came in nicely packed and well done. Unfortunately, 1 of 4 tube is broken and I understand it happens. I email them again about this, CS turned around in 5 minutes and told me it will send replacement right the way. All is needed is couple pics to show the broken tube and package. WOW, this was an amazing experience with this online store. I can't resist to be their customer again for future need because of this customer service. Once again, thanks.